Privacy Policy
Technyx Systems ("Technyx Systems," "Technyx," "we," "our," or "us") respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process personal information when you:
- Visit or use our website;
- Submit an inquiry or contact form;
- Communicate with us;
- Request information about our services;
- Engage with our digital content;
- Become a client, supplier, partner, or prospective client; or
- Otherwise interact with Technyx through our website or related digital channels.
This Privacy Policy is intended to provide transparency about our privacy practices and to explain the rights and choices available to individuals under applicable privacy and data-protection laws.
Our website is:
This Privacy Policy should be read together with our Cookie Policy and Terms & Conditions .
1. Who We Are
Technyx Systems is a technology and digital engineering company providing services including software development, digital transformation, AI-enabled solutions, automation, technology consulting, product and platform engineering, frontend engineering, DevOps and cloud infrastructure, and related digital services.
For personal information collected through our website, Technyx may act as a data controller, business, or equivalent role under applicable privacy law.
Where Technyx processes personal information on behalf of a client as part of providing professional technology services, Technyx may instead act as a processor, service provider, or equivalent role. In those circumstances, the applicable client agreement and instructions may govern the processing.
2. Information We Collect
We may collect personal information directly from you, automatically through your use of our website, or from other sources where permitted by law.
The information we collect depends on how you interact with us.
2.1 Information You Provide to Us
When you contact us or submit information through our website, we may collect:
- Name
- Email address
- Telephone or mobile number
- Company or organisation name
- Job title or professional role
- Country or region
- Website address
- Information contained in your inquiry
- Project requirements
- Service requirements
- Messages or communications
- Information voluntarily provided through forms
- Other information you choose to provide
You should avoid submitting sensitive or confidential information through general website forms unless specifically requested and appropriate safeguards have been established.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
Depending on your consent and the technologies enabled, this may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Screen resolution
- Language settings
- Approximate geographic location
- Referring website
- Pages visited
- Links and buttons interacted with
- Date and time of access
- Session information
- Website performance information
- Traffic source
- Campaign information
- General interaction and usage information
- Cookie identifiers and similar technologies
Some automatically collected information may constitute personal information or personal data under applicable law.
4. Cookies and Similar Technologies
Technyx uses cookies and similar technologies to operate, secure, analyse, and improve our website.
These technologies may include:
- Strictly necessary cookies
- Functional cookies
- Analytics cookies
- Marketing or advertising technologies, where applicable
- Pixels
- Tags
- Scripts
- Local storage
- Similar identifiers
Our use of cookies is described in greater detail in our Cookie Policy.
Where applicable law requires consent for non-essential cookies or similar technologies, we will request consent before activating those technologies.
Our cookie banner may provide visitors with the option to:
Accept or Reject optional cookies.
When optional cookies are rejected, we will not activate non-essential technologies that require consent, subject to technical limitations and applicable law.
5. Google Analytics
We currently use Google Analytics 4 (GA4) to understand how visitors interact with our website and to measure website performance.
Google Analytics may process information such as:
- Website interactions
- Pages visited
- Device and browser information
- Approximate location
- Traffic source
- Session information
- Events configured for measurement
- Technical information
- Online identifiers
Google Analytics may use cookies and similar technologies to distinguish interactions and sessions.
Where consent is required, analytics technologies will only operate in accordance with the visitor's consent choice.
We do not intentionally configure Google Analytics to collect information such as:
- Passwords
- Payment card details
- Government identification numbers
- Directly submitted confidential information
- Names or email addresses for the purpose of identifying individual website visitors
You should not submit personal, confidential, or sensitive information into URLs, search fields, or other website elements that may be transmitted to analytics services.
6. Google Tag Manager
Technyx uses Google Tag Manager (GTM) to manage website tags and technologies.
Google Tag Manager may be used to deploy or manage:
- Analytics tags
- Measurement tags
- Functionality-related tags
- Security-related technologies
- Other website technologies
GTM itself is primarily a tag-management system. The technologies deployed through GTM may have their own data-processing activities and privacy implications.
Our implementation is designed to use consent signals to control non-essential tags where applicable.
7. How We Use Personal Information
We may use personal information for the following purposes:
Providing Services
- Responding to inquiries
- Understanding project requirements
- Providing requested information
- Delivering services
- Managing client relationships
- Providing technical support
- Communicating regarding projects and services
Business Operations
- Managing business relationships
- Managing suppliers and partners
- Maintaining business records
- Managing internal operations
- Managing contracts
- Processing legitimate business communications
Website Operations
- Operating our website
- Maintaining website functionality
- Improving website performance
- Troubleshooting technical issues
- Monitoring security
- Preventing abuse and unauthorized activity
Analytics and Improvement
- Understanding website usage
- Measuring website performance
- Improving website content
- Improving user experience
- Analysing website traffic
- Measuring digital campaigns where applicable
Communications and Marketing
Where permitted by applicable law, we may use contact information to:
- Respond to business inquiries
- Send requested information
- Communicate about our services
- Provide business updates
- Send relevant marketing communications where legally permitted
You may opt out of marketing communications at any time.
Security and Fraud Prevention
We may process information to:
- Detect suspicious activity
- Prevent fraud
- Prevent abuse
- Protect our systems
- Protect our website
- Investigate security incidents
- Protect users and our business
Legal and Regulatory Compliance
We may process information when necessary to:
- Comply with applicable law
- Respond to lawful requests
- Comply with court orders
- Meet regulatory requirements
- Establish, exercise, or defend legal claims
- Protect our legal rights
8. Legal Bases for Processing
Where laws such as the GDPR apply, we process personal information on one or more lawful bases depending on the circumstances.
These may include:
Consent
We may process information where you have provided consent.
For example, consent may be required for certain analytics, cookies, marketing communications, or other optional technologies.
You may withdraw consent where applicable.
Contract
We may process information where necessary to enter into or perform a contract with you.
Legitimate Interests
We may process information where necessary for legitimate business interests, provided those interests are not overridden by applicable individual rights.
Examples may include:
- Website security
- Fraud prevention
- Business communications
- Service improvement
- IT administration
- Maintaining business relationships
Legal Obligation
We may process information where necessary to comply with a legal or regulatory obligation.
Vital or Public Interests
Where applicable law permits, we may process information where necessary to protect vital interests or for a public-interest purpose.
The legal basis available to us depends on the jurisdiction and the particular processing activity.
9. Sensitive Personal Information
We do not generally request sensitive personal information through our public website.
Depending on applicable law, sensitive information may include categories such as:
- Government identifiers
- Financial information
- Health information
- Biometric information
- Precise location information
- Information concerning racial or ethnic origin
- Religious or philosophical beliefs
- Sexual orientation
- Genetic information
- Information relating to criminal allegations or offences
You should not provide sensitive information through general contact forms unless specifically requested.
If we need to process sensitive information for a legitimate business purpose, we will seek to apply appropriate safeguards and comply with applicable legal requirements.
10. Information from Contact Forms
When you submit a contact or inquiry form, we may collect information including:
- Name
- Phone number
- Company
- Country or location
- Project or service requirements
- Message
- Other information voluntarily provided
We use this information to:
- Respond to your inquiry
- Understand your requirements
- Contact you regarding your request
- Prepare proposals or recommendations
- Provide requested services or information
- Maintain appropriate business records
We do not use information submitted through contact forms for unrelated purposes without an appropriate legal basis.
11. Communications
If you contact Technyx by email, telephone, website form, or another communication channel, we may retain relevant communication records.
These records may include:
- Your contact details
- The content of communications
- Attachments
- Date and time of communications
- Relevant business context
We use this information to respond to you, manage our relationship, provide services, and maintain appropriate business records.
12. Marketing Communications
Where permitted by applicable law, Technyx may send business or marketing communications.
You may unsubscribe from marketing communications by:
- Using the unsubscribe mechanism provided in the communication; or
- Contacting us using the details provided in this Privacy Policy.
Unsubscribing from marketing communications does not necessarily stop operational or transactional communications that are necessary to provide requested services or maintain an existing business relationship.
13. Third-Party Service Providers
We may use third-party service providers to support our business and website.
These may include providers of:
- Website hosting
- Cloud infrastructure
- Analytics
- Tag management
- Communication
- Security
- Monitoring
- CRM
- Customer support
- Form processing
- Website performance
- Content delivery
- Embedded content
- Professional services
Third-party providers may process personal information on our behalf or, depending on their role, may process information under their own privacy policies.
Where required, we seek to establish appropriate contractual and technical safeguards for service providers processing information on our behalf.
14. Google and Other Third-Party Technologies
Our website may use third-party technologies including Google services.
These services may process technical information, identifiers, website interactions, or other information depending on how the relevant technology is configured and whether you have provided required consent.
Third-party services operate under their respective privacy policies and terms.
We encourage visitors to review the privacy information provided by relevant third-party services where appropriate.
15. Embedded Content
Our website may contain embedded or linked content from third-party websites and services.
Examples may include:
- Videos
- Maps
- Images
- Social media content
- Documents
- Interactive tools
- Other embedded resources
Embedded content may behave as though you have visited the third-party website directly.
The third party may collect information, use cookies, or track your interaction according to its own privacy practices.
16. Sharing and Disclosure of Personal Information
Technyx does not sell or rent personal information in the ordinary course of its business.
We may disclose personal information where necessary to:
Service Providers
Trusted providers that support our business operations.
Professional Advisors
Lawyers, accountants, auditors, consultants, insurers, and other professional advisors where necessary.
Legal and Regulatory Authorities
Government agencies, regulators, courts, law-enforcement authorities, or other parties where disclosure is required or permitted by law.
Business Transactions
Information may be transferred as part of a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction.
Protection of Rights
We may disclose information where reasonably necessary to:
- Protect our rights
- Protect our property
- Protect our users
- Prevent fraud
- Investigate security incidents
- Enforce agreements
- Establish or defend legal claims
With Your Direction or Consent
We may disclose information where you have specifically requested or authorized us to do so.
17. Sale, Sharing and Targeted Advertising
Technyx does not intend to sell personal information for monetary consideration.
Where applicable privacy laws define certain disclosures, targeted advertising, or advertising-related activities as "sale," "sharing," or similar concepts, the applicable legal definition will determine whether those rules apply.
If Technyx introduces activities that are subject to a legally required opt-out right, we will provide the applicable notice and opt-out mechanism.
18. International Data Transfers
Technyx operates internationally and may use service providers located in countries other than the country where you reside.
As a result, personal information may be transferred to or processed in jurisdictions including countries outside Pakistan, the Middle East, the European Economic Area, the United Kingdom, or the United States.
Where applicable law requires safeguards for international transfers, we will seek to use appropriate mechanisms, which may include:
- Adequacy decisions
- Standard contractual clauses
- Appropriate contractual protections
- Other legally recognized transfer mechanisms
The safeguards used will depend on the jurisdiction and circumstances of the transfer.
19. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.
Retention periods may depend on:
- The nature of the information
- The purpose for which it was collected
- Our relationship with you
- Contractual requirements
- Legal requirements
- Regulatory requirements
- Dispute or litigation requirements
- Security and fraud-prevention requirements
Examples include:
Contact and Inquiry Information
Information submitted through contact forms may be retained for as long as reasonably necessary to respond to the inquiry, manage the business relationship, maintain records, and meet applicable legal or contractual requirements.
Client Information
Information relating to clients may be retained for the duration of the business relationship and thereafter for periods required for legal, contractual, accounting, security, dispute-resolution, or legitimate business purposes.
Marketing Information
Marketing information may be retained until you unsubscribe or for as long as reasonably necessary for the relevant marketing purpose, subject to applicable law.
Analytics Information
Analytics data may be retained according to the configuration and retention settings of the relevant analytics service.
Consent Records
Where applicable, we may retain records of consent or withdrawal of consent to demonstrate compliance with applicable requirements.
When information is no longer required, we may delete it, anonymize it, aggregate it, or securely dispose of it.
20. Data Security
Technyx takes reasonable technical and organisational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Depending on the nature of the information and processing, safeguards may include:
- Encryption in transit
- Encryption at rest where appropriate
- Access controls
- Authentication
- Authorization controls
- Least-privilege access
- Security monitoring
- System maintenance
- Backup and recovery procedures
- Secure development practices
- Third-party security controls
- Incident-response procedures
No method of transmission or storage over the internet can be guaranteed to be completely secure.
21. Data Breaches and Security Incidents
If Technyx becomes aware of a personal-data breach or security incident involving personal information, we will assess the incident and take appropriate steps based on its nature, scope, risk, and applicable legal requirements.
Where applicable law requires notification to regulators or affected individuals, we will provide notifications within the timeframes and through the methods required by that law.
22. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include:
- Right to know about the personal information we collect
- Right to access personal information
- Right to receive information about how personal information is used
- Right to request correction of inaccurate information
- Right to request deletion or erasure
- Right to restrict processing
- Right to object to certain processing
- Right to withdraw consent
- Right to data portability
- Right to object to direct marketing
- Right to opt out of certain advertising or data-sharing activities
- Right to limit certain uses of sensitive personal information where applicable
- Right to lodge a complaint with an applicable supervisory authority
- Right not to receive unlawful discriminatory treatment for exercising applicable privacy rights
Not every right is available in every jurisdiction, and exceptions may apply.
23. European Economic Area and United Kingdom
Where GDPR or equivalent UK data-protection requirements apply, individuals may have rights including:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Rights relating to certain automated decision-making and profiling
These rights are subject to applicable legal conditions and exceptions.
Where required, we will also provide information about:
- Processing purposes
- Categories of personal data
- Legal bases
- Retention periods
- Recipients
- International transfers
- Individual rights
These are core transparency requirements under GDPR.
24. United States Privacy Rights
Privacy laws in the United States vary by state.
Where applicable, Technyx will comply with privacy obligations relevant to the individuals and processing activities covered by those laws.
Depending on the applicable state law, rights may include:
- Right to know/access
- Right to delete
- Right to correct
- Right to opt out of sale or sharing
- Right to opt out of targeted advertising
- Right to limit certain uses of sensitive personal information
- Right to data portability
- Right to appeal certain privacy decisions
- Right to non-discrimination
For example, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides qualifying California residents with rights including access, deletion, correction, opt-out of sale/sharing, limitation of certain sensitive personal-information uses, and non-discrimination.
These rights apply only where the relevant legal requirements and thresholds are met.
25. California Privacy Notice
If the CCPA applies to Technyx and a California resident, we may be required to provide additional information concerning:
- Categories of personal information collected
- Sources of personal information
- Business or commercial purposes for collection
- Categories of third parties receiving information
- Categories of information disclosed, sold, or shared
- Retention
- Applicable consumer rights
California residents may have rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising applicable rights.
If Technyx becomes subject to a CCPA requirement to provide a specific opt-out mechanism, we will provide that mechanism as required.
26. United Arab Emirates
Where UAE privacy law applies to our processing, Technyx will seek to comply with applicable requirements of the UAE personal-data-protection framework.
The UAE Federal Decree-Law No. 45 of 2021 establishes a federal framework concerning personal-data processing, security, confidentiality, individual rights, and cross-border transfers.
Depending on the circumstances and applicable law, individuals may have rights concerning:
- Information about processing
- Access
- Correction
- Deletion
- Restriction or stopping of processing
- Consent
- Certain processing decisions
- Cross-border processing
- Complaints and applicable remedies
Additional rules may apply depending on the relevant UAE emirate, free zone, sector, or activity.
For example, DIFC and other jurisdictions may have separate data-protection requirements.
27. Pakistan
Technyx Systems is based in Pakistan and may process personal information relating to individuals in Pakistan.
We seek to process personal information responsibly, securely, and transparently and to comply with applicable Pakistani laws and regulatory requirements concerning privacy, electronic communications, cybersecurity, and personal information.
Pakistan's data-governance and personal-data-protection framework continues to develop. We will review and update our privacy practices as applicable legislation, regulations, and regulatory guidance develop.
Where a visitor's information is also subject to privacy requirements in another jurisdiction, we may apply additional protections where appropriate.
28. Middle East and Other Jurisdictions
Privacy and data-protection requirements differ across Middle Eastern countries and other jurisdictions.
Where applicable, Technyx will comply with the laws and regulations that apply to the relevant processing activity.
Depending on the country, additional requirements may apply concerning:
- Consent
- Data localization
- International transfers
- Data-subject rights
- Marketing communications
- Security
- Breach notification
- Retention
- Regulatory reporting
Where a local requirement applies, that requirement may supplement this Privacy Policy.
29. Children's Privacy
Our website is primarily intended for businesses, professionals, organisations, and general audiences.
We do not knowingly seek to collect personal information from children where such collection is prohibited or requires authorization that has not been obtained.
Because age thresholds and requirements differ between jurisdictions, we apply the requirements applicable to the relevant individual and processing activity.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us.
If we become aware that we have collected children's personal information in violation of applicable law, we will take reasonable steps to delete it or otherwise handle it as required by law.
30. Automated Decision-Making and Profiling
Technyx does not intend to use personal information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
If this changes, we will provide additional information and protections where required by applicable law.
31. Do Not Track and Global Privacy Signals
Some browsers and devices provide privacy signals or settings intended to communicate an individual's privacy preferences.
Where applicable law requires Technyx to recognize a specific privacy signal, we will process that signal in accordance with the relevant legal requirements.
For example, certain U.S. privacy laws may require recognition of a universal opt-out mechanism such as the Global Privacy Control (GPC) in applicable circumstances.
32. Links to Other Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
33. Business-to-Business Information
Technyx primarily provides technology services to businesses and organisations.
When you provide professional contact information, such as your business email address, job title, company name, or business telephone number, we may process that information for legitimate business purposes, subject to applicable law.
Business-to-business information may still constitute personal information where it identifies or can reasonably be linked to an individual.
34. Your Responsibilities
You are responsible for ensuring that information you provide to Technyx is accurate and does not improperly disclose another person's confidential or sensitive information.
Where you provide information about another individual, you should ensure that you have the appropriate authority or lawful basis to provide that information where required.
35. How to Exercise Your Privacy Rights
To exercise an applicable privacy right, contact us using the contact information below.
Your request should, where possible, include:
- Your name
- Contact information
- The nature of your request
- The relevant information or interaction
- Any other information reasonably necessary to process your request
We may need to verify your identity before completing certain requests.
We will respond within the timeframe required by applicable law.
Where a request is denied, we will explain the reason where required.
36. Complaints
If you have concerns about how we process your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.
Where applicable law provides a right to lodge a complaint with a supervisory or regulatory authority, you may also exercise that right.
For individuals in the EEA or UK, the relevant data-protection supervisory authority may be contacted in accordance with applicable law.
37. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to our website
- New technologies
- Changes to Google Analytics or Google Tag Manager
- Changes to third-party providers
- Changes to our business practices
- Changes in applicable laws or regulations
- Changes to privacy requirements in jurisdictions where we operate
When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.
Where required by applicable law, we may provide additional notice or obtain consent for material changes.
We encourage you to review this Privacy Policy periodically.
38. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact us:
Technyx Systems
Email: [email protected]
Website: https://technyxsystems.com/
For privacy-rights requests, please use the contact information above and include sufficient information for us to identify and process your request.
39. Related Policies
This Privacy Policy should be read together with:
Effective Date: September 16, 2026
Last Updated: September 16, 2026